Products
Catalogue
FAQ
  • Question
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    Can you provide any certificates, such as CE, ROHS etc?

    Yes, we have passed CE and ROHS. Our factory also passed BSCI audit.

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    Does your company apply for ISO 9000 certification?
    Yes, our company was ISO9001 certificated in July 2014.
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    How do you develop new products?
    First, Determining product function and appearance requirements.
    Second, developed and improved the development plan according to your request.
    Third, after the scheme is determined, we will make a quotation .
    Fourth, delivery of 30% of the goods or development costs.
    Fifth, making functional model ( hand - board ).
    Sixth, confirmed hand-board.
    Seventh, starting the production of mould.
    Eighth, confirming the product shell mold and product packaging.
    Ninth, entering into the product batch production.
    Tenth, the inspection of the goods is qualified.
    Eleventh, delivery of 70 % remaining balance.
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    What is your after sales service and warranty policies?

    We offer 3-6 months quality guarantee from the date of purchase. If any quality problems caused by bulk-production, please contact us at shortest time and send it back. We will find out problems and fix them.

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    What kinds of shipping ways you can offer?

    We use four ways to deliver goods: 1.By express (only suitable for small orders); 2.By highway (most commonly used but only available in China); 3.By air; 4.By sea.

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    What kind of payment do you accept?

    We accept L/C and T/T. Before the production, customers are required to pay 30% deposit by T/T and the delivery will be arranged when 70% balance is made.

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    How to place an order?

    You can directly call, fax or email us about the item number, name and quantities. Most importantly it is detailed in date of delivery and production requirements.

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    How can I get some samples?
    Please provide the following information:First, name, address, telephone, contact person of your company; Second, the item number, name, quantity you want for sample.(The sample will be charged according to EX factory price.)
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    How to get a quotation?

    Please send us the item number, name, quantity and detailed requirements, including packaging and production requirements through emails. Or contact us directly through telephone. We will reply to you soon.

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    How to get the detailed information of products?

    You can email us through sales@anwell-tech.com with your company name, address, telephone number and contact person. We will respond to you within 24 hours and answer your questions.